For some of the services we provide and the features we offer, a smart meter is required. But how do you know if you already have one? In this FAQ, we explain what a smart meter is and how you can easily check whether you have one installed at home.
1. What is a smart meter?
A smart meter is a digital gas and electricity meter that can be read remotely by your network operator. This means you no longer need to submit meter readings manually.
2. How do I know if I have a smart meter?
There are a few ways to check:
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Digital display: A smart meter has a digital screen instead of a traditional rotating disk or mechanical counter.
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Brand and model indication: Smart meters are often supplied by manufacturers such as Landis+Gyr, Iskra, Kaifa, or Sagemcom. The meter usually displays "smart meter" or a type designation like DSMR 4 or 5.
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Communication module: Smart meters have a built-in communication module and an external (P1) port that allows you to connect devices like an energy usage monitor.
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Installation year: Was your meter installed after 2012? If so, there’s a good chance it’s a smart meter.
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Your energy supplier or network operator: They can tell you exactly whether you have a smart meter and whether it’s active. Don’t know who your network operator is? You can check via this link.
3. Can I check online?
Yes, through the customer portal of your energy supplier or network operator, you can often see what type of meter you have and whether it’s a smart meter.
4. What if I don’t have a smart meter yet?
You can contact your network operator to ask about installation options. In the Netherlands, smart meters are now offered as the standard.
Examples of smart meters (bullets initiate P1-port)
