My LEDs are blue, but in the app I still don't see that I'm charging, what's going on?

The LEDs on your charging station are turning blue, but the car is still not receiving power, what is actually going on here. There could be two things going on here.

  1. The car has delayed the charging session, due to the car's settings being set that way. Check the charging settings in the car and double-check that they are not set to deferred charging.
  2. The contact of the charging station and the car is not quite good anymore, check in the charging cable for corrosion. If there is corrosion, try cleaning it with a toothbrush or something similar.
If your problem is still not solved, contact customer service.