What should I do if my smart meter is not working?

In case of malfunctions in your smart meter:

1. First check if it is the meter

- Is the display still working?

✔ Do you still see numbers/data?
✔ No display = possible meter failure

- Are there still lights on

✔ Green light = communication active
✔ Red/flashing light = malfunction 

2. Contact your network operator (who is responsible) → Here you can find out who your network operator is.